Connect NetSuite and Zendesk to unlock the power of automation

Uploads a new file to the File Cabinet.

Finds case notes associated with a given Case ID.

Finds records in a saved search optionally filtered by columns and search terms. If available, the first 10 records are returned.

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds an existing group.

Finds an existing organization.

Finds a ticket, or creates one if none are found.

Finds a user, or creates one if none are found.

Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.

Finds a file in file cabinet based on search criteria.

Retrieves details & metadata on a record type/object of your choice a record based on search field(s) of your choice. Supports Standard and Custom NetSuite record types

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when an existing ticket is updated.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds an existing ticket. With line item support for multiple tickets resulting from a query.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a organization, or creates one if none are found.