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How Zapier works

Zapier makes it easy to integrate NetSuite with Salesforce - no code necessary. See how you can get setup in minutes.

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NetSuite
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NetSuite
1. Choose trigger event
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Salesforce
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Salesforce
2. Choose action
NetSuite logo
1. Select the event
Setup
Test
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NetSuite
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Record" from NetSuite.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

You’re connected!

Zapier seamlessly connects NetSuite and Salesforce, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about NetSuite + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with NetSuite and Salesforce

How do I initiate integration between NetSuite and Salesforce?

To start integrating NetSuite with Salesforce, you first need to establish a connection with both accounts. Ensure you have the necessary API permissions for both platforms. Our platform allows you to set up triggers such as 'new lead in Salesforce' or 'updated customer in NetSuite' that can trigger actions like 'create customer record in NetSuite' or 'update opportunity in Salesforce.'

What are common triggers used in NetSuite and Salesforce integration?

Common triggers for this integration include 'new contact in Salesforce,' 'updated sales order in NetSuite,' or 'new opportunity created in Salesforce.' These triggers can kick off various actions, such as updating records or creating new entries across the integrated platforms.

Can I customize the workflows when integrating NetSuite with Salesforce?

Yes, our platform allows for robust customization options when setting up your workflows. You can define specific triggers and actions that suit your business needs. For instance, a closed-won deal in Salesforce can automatically trigger an invoice generation in NetSuite.

What happens if a sync fails between NetSuite and Salesforce?

If a sync fails, you will receive a detailed error message specifying what went wrong. Typically, this might be due to incorrect field mappings or connectivity issues. We provide logs and support to resolve these issues promptly.

Is it possible to update information bidirectionally between the two platforms?

Absolutely, our integrations allow for bidirectional data flow. This means not only can updates from Salesforce reflect in NetSuite but changes made within certain fields in NetSuite can also trigger updates back into Salesforce.

How frequently is data synchronized between NetSuite and Salesforce?

The frequency of data synchronization depends on how you've set up your integration rules. You can opt for real-time syncing where changes are reflected almost instantly or choose scheduled intervals which suit your business operations better.

Do I need technical expertise to integrate NetSuite with Salesforce?

While some technical knowledge may facilitate more complex integrations, we've designed our platform to be user-friendly so that even users with minimal technical expertise can set up basic integrations using predefined templates and intuitive interfaces.

Practical ways you can use NetSuite and Salesforce

Log new errors in codebase to NetSuite.

When a new error is recorded in Salesforce, Zapier can automatically log it as a new record in NetSuite. This makes it easier for engineering teams to track issues and link them with other business processes, streamlining error management and improving time-to-resolution.

Engineering
Try it
Sync IT support tickets across platforms.

When a new IT support ticket is logged in Salesforce, Zapier can automatically create a corresponding record in NetSuite. This ensures the IT team tracks and handles tickets efficiently across systems, reducing downtime and improving response times.

IT
Create NetSuite records for new marketing leads.

When a new marketing lead is created in Salesforce, Zapier can automatically create a corresponding record in NetSuite. This helps marketers link leads with financial or operational processes without manual work, improving lead tracking and follow-ups.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Record Type
      Required
    Trigger
    Polling
    Try It
    • Record Type
      Required
    Trigger
    Polling
    Try It
    • Record Type
      Required
    • Internal ID
      Required
    Action
    Write
    • Query
      Required
    • Limit
    • Offset
    Action
    Write
    • Standard or Custom Record Type?
      Required
    • Select a Saved Search
      Required
    Trigger
    Polling
    Try It
    • Record Type
      Required
    • Record
      Required
    • File to attach
      Required
    Action
    Write
    • Record Type
      Required
    • Record
      Required
    • File to attach
      Required
    Action
    Write
    • Record Type
      Required
    Action
    Write

Learn how to automate NetSuite on the Zapier blog

Learn how to automate Salesforce on the Zapier blog

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About NetSuite
NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
Related categories
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